Terms and conditions
PLEASE MAKE SURE YOU READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE
By using the website www.happyselfhappylife.com then you signify that you agree to the following terms and conditions. If you do not agree to all of these terms and conditions then do not use this website. This website is owned and operated by QALAYARE INVESTMENTS LIMITED with offices based in KENYA.
The Company (“we”) may revise and update these terms and conditions from time to time. If you continue to use the website www.happyselfhappylife.com after changes have been introduced, then this signifies that you agree with any changes that have been made to these terms and conditions.
MEDICAL DISCLAIMER
The website www.happyselfhappylife.com sells self-help content which covers topics including physical and mental health. All of the contents that are sold on this website are intended for information purposes only. The content that is sold on this website is not intended as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a professional medical practitioner for any concerns you may have regarding a physical or mental health condition.
PRODUCTS AND SERVICES
The website www.happyselfhappylife.com sells self-help materials and titles in digital formats including Audiobooks, Ebooks and Videos.
In order to access the full stock and titles that are on offer as well as purchase and download them then customers need to create an account on www.happyselfhappylife.com
Creating an account is free and will require users to enter some personal information. For more information on how we handle this personal information then please read our Privacy Policy.
PAYMENTS
Customers will be required to pay online using the billing information that they have stored with their account at www.happyselfhappylife.com. All payments are processed online through a secure payment platform.
Customers will only be able to access the content that they have purchased when their payment has gone through, and all payments will display HLQI, KENYA as a billing descriptor on your credit card statement.
If customers have any changes to their billing information, then they will need to update us of this immediately.
DELIVERY
All products that are sold on www.happyselfhappylife.com are sold in a digital format and are therefore sent electronically via email.
As soon as the payment for a customer order has been processed, they will be sent an email confirming the order. All deliveries are expected to be instant, but if there has been a delay of longer than 24 hours in the arrival of your product then please get in touch with a member of the team. There is no shipping or handling fees for any products purchased on www.happyselfhappylife.com
All content is compatible with most electronic devices such as smartphones, eReaders, computers and tablets.
USAGE RIGHTS FOR SELF-HELP CONTENT AND INTELLECTUAL PROPERTY
When customers purchase content from www.happyselfhappylife.com they will be granted a limited, personal, and non-transferable license to that content which allows them to use the content for their own personal use.
The content that is sold on this website is not intended, nor is it to be used for, any commercial purposes nor is it to be shared on any platforms. Customers are permitted to only have one account per person, and they are not permitted to share any of the content that they buy on www.happyselfhappylife.com with any third parties.
When customers use the services on www.happyselfhappylife.com then this does not grant them ownership or intellectual property rights to our services or any of the content that we offer access to.
REFUNDS
Refunds are generally not accepted on www.happyselfhappylife.com but they will be considered in one of the following reasons:
· If the content that has been downloaded is faulty in some way.
· If customers are unable to view the content on their end device.
· If a customer has not been sent the content following 24 hours since they purchased it.
· If a customer has been sent the incorrect content which is not the one that they ordered.
If any of the above apply, then the customer may be entitled to a refund. To claim a refund then the customer needs to get in touch within 10 working days of the product being sent to them, or within 10 working days of their payment being processed. Unfortunately, any refunds which are requested after this time frame will not be considered.
Any refunds that are accepted and processed will have funds reimbursed on to the billing information that is provided on the customer account. Please be aware that refunds may take up to 14 working days to be processed.
CANCELLATION POLICY
The customer is entitled to cancel their account with www.happyselfhappylife.com at any
time and without prior warning. Accounts can be cancelled by entering the account settings or alternatively by contacting a member of the customer service team.
If a member of the team at www.happyselfhappylife.com suspects that a customer has violated any of these terms of use, then that customer will have their account terminated. We reserve the right, in our sole discretion, to terminate any customer accounts at any time and without warning.
LIMITATION OF LIABILITY
In no event shall we or any of our partners be liable to any customer or any third party for any consequential damages of any kind including those which have resulted from a loss of data or profits.
Neither we or any other third party shall be liable in any way for any of the goods or services that are offered on www.happyselfhappylife.com.
INDEMNITY
All customers will agree to defend, indemnify and hold us harmless from all liabilities, claims, expenses – including any legal fees – which arise from their violation of these terms and conditions.
We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall be covered by the courts of KENYA.
CONTACT
Please get in touch using the contact information below if you have any questions.
